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  1. 02-23-2010 07:52 PM #1
    MICHAEL0508
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    Default question about play.com

    yesterday i order my copies of guitar hero van halen from play.com,,, the title said "guitar hero van halen (free les paul guitar and guitar hero world tour while last stock )",,
    but today i've checked it again,, they dont have the offer anymore,,, do will i get the free guitar and the guitar hero wt?? but the thing is i've order it before they changed,,, the status is still saying packing...

    the game cost £40, reason i bought it off play.com because i can get the free guitar and game,,, if unlucky ive recieve only the game,,, can i return it back and get my money back?
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  2. 02-23-2010 08:08 PM #2
    DaKronic
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    anything you buy, once you get it in the mail, if you don't open it and you can ship it back within 30 days, they have to refund your money.
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  3. 02-23-2010 08:23 PM #3
    MICHAEL0508
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    oh,, thanks =] hopefully i will get the free guitar and a free game with it...
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  4. 02-23-2010 08:49 PM #4
    boniboyblue
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    I've never bought a game from Play.com but I once bought a DVD where I got a free T-Shirt but the offer ended the next day and I was wondering if I was getting a the shirt then but when it arrived the T-shirt was with it.
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  5. 02-23-2010 08:58 PM #5
    ichris26
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    All offers remain valid as long as you made the purchase before the offer ended. As long as your order was confirmed during the time of the offer then you shouldn't have a problem with it.
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  6. 02-23-2010 08:59 PM #6
    Cursive27
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    I but from play a lot and you should get the "free" stuff because they do it when its in stock so maybe yours was one of the last? hopefully thats right :p
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  7. 02-23-2010 09:02 PM #7
    Zabuzan
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    You get what you ordered with Play. I have never had any problems with them, so I would imagine that the free guitar will arrive as advertised! If you aren't happy with the purchase though, you can just send it back straight away for a full refund I believe, providing you don't open the package up.

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  8. 02-23-2010 09:48 PM #8
    SanAnOutlaw
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    Play have never screwed me over, if payment was taken for the product with the free thing in the description, that's what you'll get, don't worry
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